Service/ Help

Shipping costs

Your products will be safely packed and send to the delivery address indicated in your order.


For deliveries within Germany, we charge a flat shipping fee of EUR 5.90. For small, flat products with a product value under EUR 50.00 we charge a fee of EUR 3.90. From an order value of EUR 150.00, shipping is free.

Exceptions: For solar modules of 50 watts or more (except the foldable Solar Modules Wing) we charge a flat rate shipping fee of EUR 9.90. For our Mini and Flex Home-Set as well as for big Power Stations of 1000Wh or more the shipping fee is EUR 14.90.
For the Standard Home-Set only a pickup from our store is available. We can only offer shipping upon request (e.g. via a forwarding agency).

EU countries

For deliveries that weigh under 10kg within the EU, we charge a flat shipping fee of EUR 16.90. For deliveries that weigh more than 10kg we charge EUR 22.90.

EFTA countries

For deliveries that weigh under 10kg to the EFTA states, Norway, Iceland, Switzerland, Liechtenstein, we charge a flat shipping fee of EUR 19.90. For deliveries that weigh more than 10kg we charge EUR 25.90.


For orders from all other countries than those mentioned above, please contact us by email and request an individual offer (also regarding shipping costs). Unless you indicate a delivery address inside Europe, orders from our Online Shop are not possible.

Important Information:

Shipping of products with Li-Ion batteries ( power banks etc.) larger than 100Wh outside Germany is unfortunately not possible at the moment.

Shipping to third countries can be delayed by customs formalities at the border and take longer delivery times. Import duties are to be paid by the recipient. These will be displayed and invoiced by the logistics company.

All prices incl. VAT plus shipping costs and cash on delivery charges, if not otherwise stated.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 – 5 days, for deliveries abroad within 3 – 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.